Privacy Policy

Effective Date: September 19, 2025

At the Kongakava, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you stay with us or use our website.

Information We Collect

• Contact details (name, email, phone number)

• Booking details (dates of stay, room type, special requests)

• Payment information (processed securely through our payment providers)

• Communications with us (emails, phone calls, messages)

How We Use Your Information

• To confirm and manage your booking

• To process payments securely

• To improve our services and guest experience

• To send you updates or promotions (only if you opt in)

• To comply with legal or regulatory requirements

Sharing of Information
We do not sell your personal information. We only share it with:

• Trusted service providers (payment processors, booking platforms)

• Legal authorities if required by law

Data Security
We use reasonable safeguards to protect your information. While no system is 100% secure, we take steps to keep your data safe.

Your Rights
You may contact us at any time to:

• Access or correct your information

• Request that we delete your information (unless we are required to keep it by law)

• Opt out of promotional messages

Contact Us
The Kongakava — Vuna Road Sopu Kolomotu’a., Nuku`alofa, Tonga
Email: info@thekongakava.com
Phone: 676 23003